MFTS700

MFTS

700

Conflict Resolution

This online course will prepare students in managing relational conflict and to engage successfully in the process of negotiation across a range of settings and circumstances. Grounded in an understanding of the variables that often lead to conflict, its persistence, and escalation, conflict and its resolution will be approached from a systemic perspective. Experiential approaches to navigating conflict will provide collaborative opportunities to learn and apply de-escalation strategies, negotiation skills, mediation techniques and alternative remediation approaches.

Graduate

School of Education

Institutional